Dear Dell Customer,
In cooperation with the U.S. Consumer Product Safety Commission, Dell is voluntarily
recalling and offering free replacements for certain AC adapters that were sold
for use with some models of Dell Latitude, Dell Precision and Dell Inspiron
notebook computers. It is possible for the adapters to overheat, which
could pose a risk of fire or electrical shock.
Potentially affected adapters were sold with the following models of Dell notebook
computers:
-
Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500,
C510, C600, C610, C800, C805, C810, V700, C-Dock, C-Port
-
Inspiron 2500, 2600, 3500, 3700, 3800, 4000, 4100, 4150, 5000,
5000E, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station
-
Precision M40
The adapters were also sold separately, including in response to service calls. The
adapters were shipped to customers between September 1998 and February 2002.
The words "DELL," and either "P/N 9364U", "P/N 7832D", or "P/N 4983D" are
printed on the back of the adapters.
To find your adapter model Click here
We are notifying you because our records show that you purchased one or more of those
notebook computers and/or adapters during the noted date range. Note
that not all the above-described adapters sold during the noted date range are
affected. To determine whether your adapter is affected by this issue, you
should Click Here. The
website will direct you to find and enter an identification number from the
back of your AC adapter so as to determine whether the adapter is affected by
this issue. If the adapter is affected by this issue you will be
automatically connected to a replacement order entry request form or be
provided with a phone number for your region. Dell will also provide a means
for you to return the affected adapters for proper disposal.
You can also write to the company at Dell Inc., Attn: Adapter Program, 9701 Metric Blvd.,
Austin, TX 78758.
Please note that only the described power adapters are subject to this recall and not
the notebook computers themselves.
While awaiting a replacement
adapter from Dell, you should unplug the adapter from the wall electrical
outlet when unattended. If an adapter shows any sign
of overheating, you should immediately unplug the adapter at the
wall electrical outlet and notify Dell.
Dell apologizes for the inconvenience caused by this issue.
Shipment of quality products always has been and continues to be Dell's
foremost concern. As always, if you have questions or concerns about this
or any other subject, please feel free to contact
Dell Support in your region.
Sincerely,
Dell Inc.,
Attn: Adapter Program
9701 Metric Blvd.
Austin, TX 78758
USA
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